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Frequently Asked Questions
Flame Guards
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Why do I see two different dimensions for the flame guard?
The assembled dimensions are larger than the pan so that the flame guard rests on the tabletop and sits away from the flames.
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What size flame guard do I need?
You can look up our Flame Guard size chart here to determine the best size for your fire pit. We recommend having at least a 2.5” clearance on each side of the burner area of your fire pit, and that your flame guard be placed on the outside of your fire pit for optimal performance.
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Do you make custom flame guards?
Yes! We can make you a custom flame guard. To get a quote for yours, please email customerservice@americanfireglass.com or call 888-264-1017 and one of our representatives will gladly assist you.
Burner Covers
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Does the lid fit over or inside of the flame guard?
Burner covers sit outside of the drop-in pans and inside of the flame guard.
Fittings and Parts
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What makes your quiet flex lines better than a regular gas line?
Whistle free flex line has alternating corrugation to disrupt gas flow and prevent whistling.
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What should my water column pressure be?
For natural gas you will need 7" to 9" water column. For propane you will need 9" to 11" water column. Your contractor will have to ensure the gas line is sized correctly to deliver sufficient volume to your burner and get the maximum flame height.
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Do I need vents in my fire pit?
All natural gas and propane fire features require a minimum of 36 square inches of venting total. The vents would be on opposing sides of the enclosure.
Don't See Your Question Listed?
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Don’t see your question listed?
Please contact customerservice@americanfireglass.com or call 888-264-1017 and one of our representatives will gladly assist you.
Stainless Steel Cover for Rectangular Drop-In Fire Pit Pan
Here at American Fire Glass we believe our customers deserve the best products available. To that end we are proud to announce the addition of Fire Pit Pan Covers to our current collection of quality products. As with our quality burner pans, the new Fire Pit Pan Covers are crafted from high quality .304 stainless steel with smooth brushed finish and a heavy duty solid chrome handle. Fire Pit Pan Covers are made to compliment and completely protect their corresponding drop-in pans units. We strongly recommend that you consider protecting your fire feature investment with our splendid new Fire Pit Pan Covers
Five different sizes to choose from:
- 18" x 6" Rectangular Drop-In Fire Pit Pan (21" x 9" x 1.5")
- 24" x 8" Rectangular Drop-In Fire Pit Pan (27" x 11" x 1.5")
- 30" x 10" Rectangular Drop-In Fire Pit Pan (33" x 13" x 1.5")
- 36" x 12" Rectangular Drop-In Fire Pit Pan (39" x 15" x 1.5")
- 48" x 14" Rectangular Drop-In Fire Pit Pan (51" x 17" x 1.5")