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Frequently Asked Questions
Fire Glass
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How much Fire Glass do I need for my fire feature?
Use our handy fire glass calculator to determine how much fire glass you or your clients will need for your fire feature.
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What is the difference between 10 pound bags of fire glass and 10 pound jars of fire glass?
The only difference is the packaging. The fire glass is the exact same. Jars are typically used to display in stores & bags are mostly used for shipping direct.
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What types of fuel can be used with American Fire Glass?
Fire glass can be used with natural gas or propane.
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Can I use fire glass with my ceramic logs or lite stone balls?
Do not place anything above the fire glass, that traps more heat, and the glass can fuse to itself.
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Can I use recycled glass indoors?
Recycled Fire Pit Glass is for outdoor use only.
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What is the difference between Premium and Classic Fire Glass?
Premium and Reflective are the same thing, it is made from colored glass with a mirrored finish on one side of each piece. Classic Fire Glass is colored glass without a mirrored finish.
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Is the Luster Finish the same as the Premium Reflective?
Luster is different than premium/reflective, the luster coating resembles oil on water.
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What type of glass works best with propane?
¼” will work with propane, but we recommend larger sizes of fire glass due to propane being heavier than air and the larger pieces give the gas less resistance.
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Why Wash/Rinse with 50/50 White Vinegar and Water?
This will avoid water spots and helps to break down ‘soot’ residue.
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Do I cover the burner with fire glass?
YES, a burner should NEVER be used unless it is completely covered. A 1/4" diameter media base is strongly recommended to cover the burner before applying the final topping. The media should cover the burner by about 1/2" to 1" before the final topping is added. Our small lava rock works best. Operating a burner without proper coverage can cause warpage and possible permanent damage to the burner and burner pan. This will also void the warranty on the product.
Don't See Your Question Listed?
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Don’t see your question listed?
Please contact customerservice@americanfireglass.com or call 888-264-1017 and one of our representatives will gladly assist you.