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Frequently Asked Questions
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What does CSA stand for?
CSA is Canadian Standards Association, the certification works for the US.
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What features are different about these pans than the Spark Ignition?
There is a safety shutoff valve, the gas will turn off if the flames are blown out. These also come with a beautiful rear flush mounted control panel.
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Do I need to run power to this unit?
No, the CSA pans are battery operated.
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Are CSA pans for Natural Gas or Propane?
The CSA pans come set-up for use with a 5-gal propane tank, comes with conversion kit to Natural Gas or Whole Home Propane.
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Can I use this in a commercial application?
These pans are commonly used in commercial applications, but we recommend working with a fire certified professional familiar with your local codes and requirements.
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What gauge are your CSA burner pans?
CSA burner pans are made of 18-gauge .304 stainless steel.
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How do I control the unit?
Hard wired SIT Systems can be run with a timer/switch/smart home. Battery powered options have a 2hr timer switch.
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How do I mount the spark ignitor to the pan?
The plate to mount the spark ignition is in a red bag attached to the packaging of the pan.
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Do I need anything else with the Spark Ignition Kit?
The Push Button Ignitor Mounting Plate to install next to the key valve is an optional finishing piece.
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Why are the prongs sticking so far out of the fire glass?
We recommend using 2-4” of fire glass over the burner, different applications use different depths. The leads can be trimmed to 1/8” over the glass and the tips need to be bent to within 1/8” of each other (use 2 pairs of pliers as not to break the lead off the base).
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How do I turn on the gas?
This kit includes one hose and one straight ball valve to turn on the gas, you must have access to the gas stub or additional parts.
Don't See Your Question Listed?
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Don’t see your question listed?
Please contact customerservice@americanfireglass.com or call 888-264-1017 and one of our representatives will gladly assist you.