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Terms and Conditions

PLEASE READ THESE TERMS OF CONDITIONS (“TERMS”) CAREFULLY BEFORE USING THE AMERICAN FIRE GLASS WEBSITE.

These terms and conditions outline the rules and regulations for the use of American Fire Glass's Website.
American Fire Glass is located at:

530 third St,
Lake Elsinore, CA 92530
United States

By accessing this website you are accepting these terms and conditions in full. Do not continue to use American Fire Glass's website if you do not accept all of the terms and conditions stated on this page.

The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and any or all Agreements: "Client", “You” and “Your” refers to you, the person accessing this website and accepting the Company’s terms and conditions. "The Company", “Ourselves”, “We”, “Our” and "Us", refers to our Company. “Party”, “Parties”, or “Us”, refers to both the Client and ourselves, or either the Client or ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner, whether by formal meetings of a fixed duration, or any other means, for the express purpose of meeting the Client’s needs in respect of provision of the Company’s stated services/products, in accordance with and subject to, prevailing law of United States. Any use of the above terminology or other words in the singular, plural, capitalisation and/or he/she or they, are taken as interchangeable and therefore as referring to same.

Contents

Online Stores

Content Liability

User Comments

Warranty Information

Returns and Exchanges

Promotions and Coupons

Mobile Message Service

E-Gift Certificates

Clearance Products

Minimum Advertised Pricing (MAP) Policy

Pricing

Installation Terms

Accuracy

General Conditions

Reservation of Rights

Hyperlinking to our Content

Removal of links from our website

Cookies

License

Iframes

Disclaimer

Online Store Terms

By agreeing to these Terms of Service, you represent that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

You must not transmit any worms or viruses or any code of a destructive nature.

A breach or violation of any of the Terms will result in an immediate termination of your Services.

Content Liability

We shall have no responsibility or liability for any content appearing on your Web site. You agree to indemnify and defend us against all claims arising out of or based upon your Website. No link(s) may appear on any page on your Web site or within any context containing content or materials that may be interpreted as libelous, obscene or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights.

User Comments

  1. This Agreement shall begin on the date hereof.
  2. Certain parts of this website offer the opportunity for users to post and exchange opinions, information, material and data ('Comments') in areas of the website. American Fire Glass does not screen, edit, publish or review Comments prior to their appearance on the website and Comments do not reflect the views or opinions of American Fire Glass, its agents or affiliates. Comments reflect the view and opinion of the person who posts such view or opinion. To the extent permitted by applicable laws American Fire Glass shall not be responsible or liable for the Comments or for any loss cost, liability, damages or expenses caused and or suffered as a result of any use of and/or posting of and/or appearance of the Comments on this website.
  3. American Fire Glass reserves the right to monitor all Comments and to remove any Comments which it considers in its absolute discretion to be inappropriate, offensive or otherwise in breach of these Terms and Conditions.
  4. You warrant and represent that:
    1. You are entitled to post the Comments on our website and have all necessary licenses and consents to do so;
    2. The Comments do not infringe any intellectual property right, including without limitation copyright, patent or trademark, or other proprietary right of any third party;
    3. The Comments do not contain any defamatory, libelous, offensive, indecent or otherwise unlawful material or material which is an invasion of privacy
    4. The Comments will not be used to solicit or promote business or custom or present commercial activities or unlawful activity.

  1. You hereby grant to American Fire Glass a non-exclusive royalty-free license to use, reproduce, edit and authorize others to use, reproduce and edit any of your Comments in any and all forms, formats or media.

Warranty Information

AMERICAN FIRE GLASS® INC., 570 THIRD STREET, LAKE ELSINORE, CA 92562 U.S.A., covers all AMERICAN FIRE GLASS® products and accessories against defects in materials and workmanship, and used within the guidelines of the USER MANUAL under our LIFETIME GUARANTEE. In order to have your product(s) qualify for our Lifetime Guarantee, your product(s) must be registered HERE. Products not registered and/or not covered under our Lifetime Warranty will be eligible for our Limited Warranty. See more details about what's covered and what is not HERE.

Returns and Exchanges

Contact American Fire Glass for Authorization and an RMA number PRIOR to any product returns.

All returns are subject to a 15% restocking fee on non-unwarrantable items returned.

All returns and exchanges must be made within 30 days of original purchase date.

A purchase order number or sales order number must be provided with the return.

All exchanges or refunds will go to your original form of payment.

Customer is responsible for return shipping costs

No cash credits are issued.

Promotions and Coupons

You may unsubscribe from AmericanFireGlass.com’s email updates and specials at any time. To unsubscribe from our marketing e-mails please visit this link: https://americanfireglass.com/unsubscribe. You may also click the Unsubscribe link at the bottom of the e-mail and follow the prompt. Please recognize that by unsubscribing, you'll miss our exclusive offers and notices on special savings. Please allow up to 10 days for your e-mail address to be removed from our subscriber database.

AmericanFireGlass.com promotional codes provide our customers with a specified discount on select items. The discount amount can be calculated in various ways as determined by the type of promotion. Usually there is a dollar value or percent value discount on the AmericanFireGlass.com selling price. Promotion codes are entered prior to checkout and are either applied to the item while in the shopping cart or at the conclusion of the checkout process.

Some offers do not have an expiration while others are available for a limited time; offers are subject to change or end at any time. Promotional codes cannot be combined or 'stacked' with other offers and only one promotional code may be used on each order. However, a promotional code can be combined with E-Gift Certificates. Offers cannot be applied to orders already placed with AmericanFireGlass.com and cannot be redeemed for cash. Offers are valid only while supplies lasts

Mobile Message Service

By consenting to American Fire Glass’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of American Fire Glass through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).

You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with American Fire Glass. Your participation in this program is completely voluntary.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.

You may opt-out of the Service at any time. Text the single keyword command STOP to +1 (833) 987-5034. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other American Fire Glass mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms. For Service support or assistance, text HELP to +1 (833) 987-5034 or email customerservice@americanfireglass.com

We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice.

E-Gift Certificates

1. American Fire Glass Gift Cards: The following provisions govern the offering of Electronic Gift Cards as defined below by American Fire Glass

1.1 Purchasing Gift Cards: American Fire Glass offers electronic gift cards that may be purchased and redeemed through the American Fire Glass website https://americanfireglass.com/ Purchasing or redeeming Gift Cards constitutes acceptance of the American Fire Glass Terms and Conditions. Unless expressly stated otherwise, Gift Cards will be provided by American Fire Glass in electronic form only.

1.2 Redeeming Gift Cards: Gift Cards may only be redeemed through the American Fire Glass website and may not be redeemed towards previous purchases. Every purchase made with a Gift Card (plus any applicable shipping/handling fees, taxes, and other fees that may apply) is deducted from the Gift Card balance and any unused Gift Card balance will remain on the Gift Card account. Gift Card balances will be used against the total order placed on the American Fire Glass website and not against specific items of such order. If any purchase exceeds the Gift Card account, the balance must be paid with a credit card or any other payment method accepted in the website

1.3 Gift Card Balance: The balance of a Gift Card can be reviewed by the purchaser or holder of the Gift Card by entering the respective Gift Card code into the order check out page of the American Fire Glass website.

1.4 Restrictions: Balances on multiple Gift Cards cannot be combined on one or more new Gift Cards and Gift Cards cannot be reloaded. Except as expressly allowed by American Fire Glass, Gift Cards may not be transferred for value or resold. Except to the extent required by applicable law, Gift Cards cannot be redeemed for cash or checks, and Gift Card balances cannot be transferred to credit card accounts or accounts of other means of payment. If applicable law requires American Fire Glass to redeem Gift Cards for cash, check, or other means of payment, American Fire Glass reserves the right to select any of the foregoing at its discretion. Gift Cards can only be redeemed for purchases in the currency that matches the personal currency preferences set for the respective Account. American Fire Glass reserves the right to reject the redemption of Gift Cards and request alternative forms of payment, terminate the respective Account, and take legal actions, if American Fire Glass reasonably believes that Gift Cards are abused or used or obtained fraudulently.

1.5 Risk of Loss: The title and risk of loss for Gift Cards passes upon electronic transmission of the Gift Card by American Fire Glass to the purchaser of the Gift Card. American Fire Glass has no obligation to replace lost or stolen Gift Cards, but you can report lost or stolen Gift Cards by contacting Customer Support.

1.6 No expiration date or fees: Gift Cards have no expiration date and American Fire Glass charges no fee in connection with the purchase (except for the selected purchase price of the Gift Card) or redemption of Gift Cards.

1.7 Limitation of Liability: Gift cards are provided by American Fire Glass free of any warranty, express or implied. You may have other or additional rights in connection with your purchase or redemption of Gift Cards under the laws and regulations of the jurisdiction in which you reside and nothing in this Section restricts such rights you may have.

Clearance Products

Due to the nature of clearance products, we can not accept returns or exchanges and all sales are final.

Minimum Advertised Pricing (MAP) Policy

American Fire Glass is implementing a Minimum Advertised Pricing (MAP) Policy (the “Policy”) For selected American Fire Glass products (“MAP Products”)

Resellers who wish to sell MAP Products will be required to comply with the MAP Policy.

Compliance with American Fire Glass MAP Policy means that MAP Products may not be advertised at a price below the MAP established by American Fire Glass Products.

Pricing listed on an Internet site, email or print is considered an “advertised price” and must adhere to this MAP Policy.

Modifications To The Service and Pricing 

Prices for our products are subject to change without notice.

We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

Installation Terms

All American Fire Glass Product are intended and designed to be installed by and NFI certified Installer or licensed contractor. American Fire Glass is not reasonable for and damage or harm that is cause by incorrect or defective installation. 

To find and NFI certified installers, please visit https://www.nficertified.org/

Accuracy, Completeness and Timeliness of Information

We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.

This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

General Conditions

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

Reservation of Rights

We reserve the right at any time and in its sole discretion to request that you remove all links or any particular link to our Web site. You agree to immediately remove all links to our Web site upon such request. We also reserve the right to amend these terms and conditions and its linking policy at any time. By continuing to link to our Web site, you agree to be bound to and abide by these linking terms and conditions.

Hyperlinking to our Content

  1. The following organizations may link to our Web site without prior written approval:
    • Government agencies;
    • Search engines;
    • News organizations;
    • Online directory distributors when they list us in the directory may link to our Web site in the same manner as they hyperlink to the Web sites of other listed businesses; and
    • Systemwide Accredited Businesses except soliciting non-profit organizations, charity shopping malls, and charity fundraising groups which may not hyperlink to our Web site.
  1. These organizations may link to our home page, to publications or to other Web site information so long as the link: (a) is not in any way misleading; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products or services; and (c) fits within the context of the linking party's site.
  2. We may consider and approve in our sole discretion other link requests from the following types of organizations:
    • commonly-known consumer and/or business information sources such as Chambers of Commerce, American Automobile Association, AARP and Consumers Union;
    • dot.com community sites;
    • associations or other groups representing charities, including charity giving sites,
    • online directory distributors;
    • internet portals;
    • accounting, law and consulting firms whose primary clients are businesses; and
    • educational institutions and trade associations.

We will approve link requests from these organizations if we determine that: (a) the link would not reflect unfavorably on us or our accredited businesses (for example, trade associations or other organizations representing inherently suspect types of business, such as work-at-home opportunities, shall not be allowed to link); (b)the organization does not have an unsatisfactory record with us; (c) the benefit to us from the visibility associated with the hyperlink outweighs the absence of American Fire Glass; and (d) where the link is in the context of general resource information or is otherwise consistent with editorial content in a newsletter or similar product furthering the mission of the organization.

These organizations may link to our home page, to publications or to other Web site information so long as the link: (a) is not in any way misleading; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and it products or services; and (c) fits within the context of the linking party's site.

If you are among the organizations listed in paragraph 2 above and are interested in linking to our website, you must notify us by sending an e-mail to info@americanfireglass.com. Please include your name, your organization name, contact information (such as a phone number and/or e-mail address) as well as the URL of your site, a list of any URLs from which you intend to link to our Web site, and a list of the URL(s) on our site to which you would like to link. Allow 2-3 weeks for a response.

Approved organizations may hyperlink to our Web site as follows:

  • By use of our corporate name; or
  • By use of the uniform resource locator (Web address) being linked to; or
  • By use of any other description of our Web site or material being linked to that makes sense within the context and format of content on the linking party's site.

No use of (cname)’s logo or other artwork will be allowed for linking absent a trademark license agreement.

Removal of links from our website

If you find any link on our Web site or any linked web site objectionable for any reason, you may contact us about this. We will consider requests to remove links but will have no obligation to do so or to respond directly to you.

Whilst we endeavour to ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we commit to ensuring that the website remains available or that the material on the website is kept up to date.

Cookies

We employ the use of cookies. By using American Fire Glass's website you consent to the use of cookies in accordance with American Fire Glass’s privacy policy.

Most of the modern day interactive web sites use cookies to enable us to retrieve user details for each visit. Cookies are used in some areas of our site to enable the functionality of this area and ease of use for those people visiting. Some of our affiliate / advertising partners may also use cookies.

License

Unless otherwise stated, American Fire Glass and/or it’s licensors own the intellectual property rights for all material on American Fire Glass All intellectual property rights are reserved. You may view and/or print pages from https://americanfireglass.com/ for your own personal use subject to restrictions set in these terms and conditions.

You must not:

  • Republish material from https://americanfireglass.com/
  • Sell, rent or sub-license material from https://americanfireglass.com/
  • Reproduce, duplicate or copy material from https://americanfireglass.com/

Redistribute content from American Fire Glass (unless content is specifically made for redistribution).

Iframes

Without prior approval and express written permission, you may not create frames around our Web pages or use other techniques that alter in any way the visual presentation or appearance of our Web site.

Disclaimer

To the maximum extent permitted by applicable law, we exclude all representations, warranties and conditions relating to our website and the use of this website (including, without limitation, any warranties implied by law in respect of satisfactory quality, fitness for purpose and/or the use of reasonable care and skill). Nothing in this disclaimer will:

  1. limit or exclude our or your liability for death or personal injury resulting from negligence;
  2. limit or exclude our or your liability for fraud or fraudulent misrepresentation;
  3. limit any of our or your liabilities in any way that is not permitted under applicable law; or
  4. exclude any of our or your liabilities that may not be excluded under applicable law.

The limitations and exclusions of liability set out in this Section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer or in relation to the subject matter of this disclaimer, including liabilities arising in contract, in tort (including negligence) and for breach of statutory duty.

To the extent that the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.